Please read our terms and conditions in their entirety. The exchange of payment for the stay at any of the Mauna Loa Estate Vacation Rentals is an agreement to abide by all terms and conditions set forth on this site.
Common items in the terms and conditions agreement allow you to:
- We reserve the right to withdraw and cancel services if any of the terms and conditions are breached.
- By booking the property, you agree to allow Mauna Loa Estate and or Lehmeyer Development, the management organization, to process financial transactions.
- Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away. 50% refund for cancellations made at least 7 days before check-in. No refunds for cancellations made within 7 days of check-in.
- Use of Mauna Loa Estate property information or photos for commercial or commercial use is strictly prohibited without written consent by Mauna Loa Estate Vacation Rentals or Lehmeyer Development.
- Check-in times are after 3 pm, and check-out is at noon in the time zone of the property.
- We ask that all smoking is only outside on patios with doors and windows closed. Please dispose of all cigar or cigarette butts in the fish ashtrays.
- NOTE: The grass at Long Rifle is artificial turf, and can be damaged by cigarettes, and cigars. The renter will cover any damage.
- The exterior of the property has security cameras for everyone's safety. There are no security cameras in the interior of the properties.
- Our culture is built on the principles of inclusion, belonging, and respect, which includes welcoming and supporting people with disabilities. In general, guests who require reasonable accommodations and services should not be discriminated against or denied service while using our vacation rentals.
- If a guest requires the support of a service animal or an emotional support animal, the guest must disclose the use of the animal before the booking of the vacation rental and agrees to any cleaning fees that arise due to any mess or odor left behind by the animal. We will use our utmost discretion to avoid a fee, and would greatly appreciate the effort to mitigate any additional fees. We do not like them any more than you do.